Delivery times

Our aim is for you to receive your products as quickly as possible and we will do our best to deliver to them to you within 2-3 working days (standard) and next working day (courier) within mainland UK. We currently do not ship outside of the UK.

Delivery costs
The delivery cost for each item has been calculated according to weight and size and this amount will be shown when you reach the checkout. Please select the delivery option suitable for your location (UK). We normally use the Royal Mail 2-3 day trackable service within the UK.

Returns
We hope that you will be delighted with your purchase from Health and Beauty Channel. However, if you are unhappy with an item for any reason it can be returned to us.

Items must be returned within 30 days if you would like a refund or exchange. The item(s) being returned need to be in perfect condition and in their undamaged, unopened and original packaging. We cannot refund or exchange anything that has been personalised and/or used unless it is deemed to be faulty.

Return postage, packing insurance and direct costs will be the responsibility of the sender, not the Health and Beauty Channel and cannot be refunded. Please keep proof of posting to facilitate claims should goods be lost in transit. We endeavour to handle all returns or complaints within 5 working days. Replacements will be sent free of charge if the item is faulty or damaged.